07988712938
Privacy Policy
1. Introduction
1.1 We are committed to safeguarding the
privacy of our website visitors and service users; in this policy we explain
how we will handle your personal data.
1.2 We will ask you to consent to our use of
cookies in accordance with the terms of this policy when you first visit our
website or by using our website and agreeing to this policy, you consent to our
use of cookies in accordance with the terms of this policy.
3. How we use your
personal data
3.1 In this Section 3 we have set out:
(a) The general categories of personal data
that we may process;
(c) The
purposes for which we may process personal data; and
(d) The legal bases of the processing.
3.2 We may process data about your use of our
website and services ("usage data"). The usage data may
include [your IP address, geographical location, views and website navigation
paths, as well as information about the timing, frequency and pattern of your
service use. This usage data may be processed for the purposes of analysing the
use of the website and services. The legal basis for this processing is our
legitimate interests, namely monitoring and improving our website and services.
3.7 We may process information contained in any
enquiry you submit to us regarding goods and/or services ("enquiry data").
The enquiry data may be processed for the purposes of offering, marketing and
selling relevant goods and/or services to you.
3.8 We may process information relating to
transactions, including purchases of goods and services that you enter into with
us and/or through our website ("transaction data"). The
transaction data may include [your contact details, your card details and the
transaction details]. The transaction data may be processed for the purpose of
supplying the purchased goods and services and keeping proper records of those
transactions. The legal basis for this processing is namely our interest in the
proper administration of our website and business.
3.9 We may process [information that you
provide to us for the purpose of subscribing to our email notifications and/or
newsletters] ("notification data"). The notification data may
be processed for the purposes of sending you the relevant notifications and/or
newsletters.
3.10 We may process [information contained in or
relating to any communication that you send to us] ("correspondence
data"). The correspondence data may include the communication content
and metadata associated with the communication. Our website will generate the
metadata associated with communications made using the website contact forms.
The correspondence data may be processed for the purposes of communicating with
you and record-keeping. The legal basis for this processing is our legitimate
interests, namely the proper administration of our website and business and
communications with users.
3.12 We may process any of your personal data
identified in this policy, where necessary for the establishment, exercise or
defence of legal claims, whether in court proceedings or in an administrative
or out-of-court procedure. The legal basis for this processing is our legitimate
interests, namely the protection and assertion of our legal rights, your legal
rights and the legal rights of others.
3.13 We may process any of your personal data
identified in this policy where necessary for the purposes of obtaining or
maintaining insurance coverage, managing risks, or obtaining professional
advice. The legal basis for this processing is our legitimate interests, namely
[the proper protection of our business against risks.
3.14 In addition to the specific purposes for
which we may process your personal data set out in this Section 3, we may also
process any of your personal data where such processing is necessary for
compliance with a legal obligation to which we are subject, or in order to
protect your vital interests or the vital interests of another natural person.
4. Providing your
personal data to others
4.1 We may disclose [your personal data] to any
member of our group of companies (this means our subsidiaries, our ultimate
holding company and all its subsidiaries) insofar as reasonably necessary for
the purposes, and on the legal bases, set out in this policy.
4.2 We may disclose [your personal data] to
[our insurers and/or professional advisers] insofar as reasonably necessary for
the purposes of [obtaining or maintaining insurance coverage, managing risks,
obtaining professional advice, or the establishment, exercise or defence of
legal claims, whether in court proceedings or in an administrative or out-of-court
procedure].
4.4 Financial transactions relating to our
website and services are OR [may be]
handled by our payment services providers, [identify PSPs]. We will
share transaction data with our payment services providers only to the extent
necessary for the purposes of processing your payments, refunding such payments
and dealing with complaints and queries relating to such payments and refunds.
4.6 In addition to the specific disclosures of
personal data set out in this Section 4, we may disclose your personal data
where such disclosure is necessary for compliance with a legal obligation to
which we are subject, or in order to protect your vital interests or the vital
interests of another natural person. We may also disclose your personal data
where such disclosure is necessary for the establishment, exercise or defence
of legal claims, whether in court proceedings or in an administrative or out-of-court
procedure.
5. International
transfers of your personal data
We do not transfer any of your personal date
outside of the European Economic Area (EEA)
6. Retaining and
deleting personal data
6.1 This Section 6 sets out our data retention
policies and procedure, which are designed to help ensure that we comply with
our legal obligations in relation to the retention and deletion of personal
data.
6.2 Personal data that we process for any
purpose or purposes shall not be kept for longer than is necessary for that
purpose or those purposes.
6.3 We will retain your personal data as
follows:
(a) Personal
data will be retained for a minimum period of [period]
following [date], and for a maximum period of [period] following [date].
6.4 In some cases it is not possible for us to
specify in advance the periods for which your personal data will be retained.
In such cases, we will determine the period of retention based on the following
criteria:
(a) The period of retention of [personal
data category] will be determined based on [specify criteria].
6.5 Notwithstanding the other provisions of
this Section 6, we may retain your personal data where such retention is
necessary for compliance with a legal obligation to which we are subject, or in
order to protect your vital interests or the vital interests of another natural
person.
7. Amendments
7.1 We may update this policy from time to time
by publishing a new version on our website.
7.3 We may notify you of changes to this policy
by email.
8. Your rights
8.1 You may instruct us to provide you with any
personal information we hold about you; provision of such information will be
subject to:
(a) The payment of a fee (currently fixed at
GBP 10); and
(b) The supply of appropriate evidence of your
identity for this purpose, we will usually accept a photocopy of your passport
certified by a solicitor or bank plus an original copy of a utility bill
showing your current address.
8.2 We may withhold personal information that
you request to the extent permitted by law.
8.3 You may instruct us at any time not to
process your personal information for marketing purposes.
8.4 In practice, you will usually either
expressly agree in advance to our use of your personal information for
marketing purposes, or we will provide you with an opportunity to opt out of
the use of your personal information for marketing purposes.
OR
8. Your rights
8.1 In this Section 8, we have summarised the
rights that you have under data protection law. Some of the rights are complex,
and not all of the details have been included in our summaries. Accordingly,
you should read the relevant laws and guidance from the regulatory authorities
for a full explanation of these rights.
8.2 Your principal rights under data protection
law are:
(a) The right to access;
(b) The right to rectification;
(c) The right to erasure;
(d) The right to restrict processing;
(e) The right to object to processing;
(f) The right to data portability;
(g) The right to complain to a supervisory
authority; and
(h) The right to withdraw consent.
8.3 You have the right to confirmation as to
whether or not we process your personal data and, where we do, access to the
personal data, together with certain additional information. That additional
information includes details of the purposes of the processing, the categories
of personal data concerned and the recipients of the personal data. Providing
the rights and freedoms of others are not affected, we will supply to you a
copy of your personal data. The first copy will be provided free of charge, but
additional copies may be subject to a reasonable fee.
8.4 You have the right to have any inaccurate
personal data about you rectified and, taking into account the purposes of the
processing, to have any incomplete personal data about you completed.
8.5 In some circumstances you have the right to
the erasure of your personal data without undue delay. Those circumstances
include: the personal data are no longer necessary in relation to the purposes
for which they were collected or otherwise processed; you withdraw consent to
consent-based processing; you object to the processing under certain rules of applicable
data protection law; the processing is for direct marketing purposes; and the
personal data have been unlawfully processed. However, there are exclusions of
the right to erasure. The general exclusions include where processing is
necessary: for exercising the right of
freedom of expression and information; for compliance with a legal obligation;
or for the establishment, exercise or defence of legal claims.
8.6 In some circumstances you have the right to
restrict the processing of your personal data. Those circumstances are: you
contest the accuracy of the personal data; processing is unlawful but you
oppose erasure; we no longer need the personal data for the purposes of our
processing, but you require personal data for the establishment, exercise or
defence of legal claims; and you have objected to processing, pending the
verification of that objection. Where processing has been restricted on this
basis, we may continue to store your personal data. However, we will only
otherwise process it: with your consent; for the establishment, exercise or
defence of legal claims; for the protection of the rights of another natural or
legal person; or for reasons of important public interest.
8.7 You have the right to object to our
processing of your personal data on grounds relating to your particular
situation, but only to the extent that the legal basis for the processing is
that the processing is necessary for: the performance of a task carried out in
the public interest or in the exercise of any official authority vested in us;
or the purposes of the legitimate interests pursued by us or by a third party.
If you make such an objection, we will cease to process the personal
information unless we can demonstrate compelling legitimate grounds for the
processing which override your interests, rights and freedoms, or the
processing is for the establishment, exercise or defence of legal claims.
8.8 You have the right to object to our
processing of your personal data for direct marketing purposes (including
profiling for direct marketing purposes). If you make such an objection, we
will cease to process your personal data for this purpose.
8.10 To the extent that the legal basis for our
processing of your personal data is:
(a) Consent; or
(b) That the processing is necessary for the
performance of a contract to which you are party or in order to take steps at
your request prior to entering into a contract, and such processing is carried
out by automated means, you have the right to receive your personal data from
us in a structured, commonly used and machine-readable format. However, this
right does not apply where it would adversely affect the rights and freedoms of
others.
8.11 If you consider that our processing of your
personal information infringes data protection laws, you have a legal right to
lodge a complaint with a supervisory authority responsible for data protection.
You may do so in the EU member state of your habitual residence, your place of
work or the place of the alleged infringement.
8.12 To the extent that the legal basis for our
processing of your personal information is consent, you have the right to
withdraw that consent at any time. Withdrawal will not affect the lawfulness of
processing before the withdrawal.
8.13 You may exercise any of your rights in
relation to your personal data by email, in addition to the other methods
specified in this Section 8].
9. About cookies
9.1 A cookie is a file containing an identifier
(a string of letters and numbers) that is sent by a web server to a web browser
and is stored by the browser. The identifier is then sent back to the server
each time the browser requests a page from the server.
9.2 Cookies may be either
"persistent" cookies or "session" cookies: a persistent
cookie will be stored by a web browser and will remain valid until its set
expiry date, unless deleted by the user before the expiry date; a session
cookie, on the other hand, will expire at the end of the user session, when the
web browser is closed.
9.3 Cookies do not typically contain any information
that personally identifies a user, but personal information that we store about
you may be linked to the information stored in and obtained from cookies.
10. Cookies that we use
10.1 We use cookies for the following purposes:
(c) Personalisation
- we use cookies to store information about your preferences and to personalise
the website for you
(e) Advertising
- we use cookies to help us to display advertisements that will be relevant to
you
(f) Analysis - we use cookies to help us to
analyse the use and performance of our website and services
13. Our details
13.1 This website is owned and operated by Mr
Christopher Lea & Miss Amanda Thackeray
13.4 You can contact us:
By email: sales@acmoto.co.uk
